1. Introduction

Welcome to DEBx Medical B.V. (“DEBx Medical”, “we”, “us”, or “our”). DEBx Medical is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (https://www.debx-medical.com) or interact with us through other channels linked to our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

2. Scope

This Privacy Policy applies to personal data we collect through our website and in certain direct interactions with you (e.g., via email, submitted contact forms, or inquiries). It does not apply to data collected through other means or by third parties.

3. Who We Are

DEBx Medical is a leading innovator in advanced wound care solutions, dedicated to transforming the landscape of wound healing. With a focus on removing infection and biofilm, DEBx Medical pioneers groundbreaking solutions to address the unique challenges of hard-to-heal wounds. 

Our address is:
Barbara Strozzilaan 362
1083 HN Amsterdam
The Netherlands
Email: info@debx-medical.com

4. Personal Data We Collect

We may collect various types of personal data depending on how you interact with us:

• Information You Provide Voluntarily:
• Contact details (e.g., name, email address, phone number, postal address) when you fill out a contact form or send us an inquiry.
• Any additional information you choose to provide, such as professional details if you are a healthcare professional or distributor inquiring about our products.
• Information Collected Automatically:
• Technical data such as your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
• We may use cookies and similar technologies to enhance website functionality, improve user experience, and analyze site traffic. (See “Cookies” section below for more details.)
• Information from Other Sources:
• We may obtain limited personal data about you from public sources or third parties if relevant to our interactions (e.g., verifying professional credentials).

5. How We Use Your Personal Data

We use personal data for various legitimate business purposes, including:

• Fulfilling Requests: To respond to your inquiries, provide information about our products and services, and engage in pre-contractual discussions if you represent a distributor or potential partner.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and professional standards.
• Improving Our Website and Services: To better understand how visitors use our website, improve its content and functionality, and enhance the overall user experience.
• Communications: To send you updates or marketing communications if you have opted in to receive them. You may opt out at any time.
• Security and Fraud Prevention: To protect our website and systems from misuse, unauthorized access, or security threats.

Our legal basis for processing personal data includes your consent, performance of a contract with you, compliance with legal obligations, and our legitimate interests (e.g., improving our services and maintaining security).

6. Disclosure of Personal Data

We may share your personal data with:

• Service Providers: Third-party vendors who assist us with website hosting, IT support, analytics, or other services. These providers are contractually required to keep your information confidential and process it only for the purposes we specify.
• Business Transactions: In the event of a merger, acquisition, financing, or sale of assets, personal data may be disclosed as part of that transaction.
• Legal and Regulatory Requirements: We may share personal data if required by law, court order, or regulatory authorities.

We do not sell or lease your personal data to third parties.

7. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect it in accordance with applicable data protection laws.

8. Data Security

We treat your personal data as confidential and employ reasonable technical and organizational measures to protect it from loss, unauthorized disclosure, or misuse. While we strive to secure your personal data, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. After that, we will securely delete or anonymize the data.

10. Your Rights

If you are located in the EEA or a similar jurisdiction with data protection laws, you may have certain rights regarding your personal data, including:

• Access, Correction, and Deletion: You can request access to, correction of, or deletion of your personal data.
• Objection or Restriction: You may object to or request the restriction of certain processing.
• Portability: You can request the transfer of your personal data to another organization.
• Withdrawal of Consent: Where processing is based on consent, you can withdraw it at any time, without affecting the lawfulness of processing before the withdrawal.
• Complaint to a Supervisory Authority: You have the right to file a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us at info@debx-medical.com. We may need to verify your identity before fulfilling your request.

11. Cookies and Similar Technologies

We use cookies and similar technologies on our website to:

• Ensure the website’s proper operation and security.
• Remember your preferences.
• Analyze how you use our website, allowing us to improve its performance and usability.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your browsing experience.

For more information on how we use cookies, please refer to our Cookie Policy section on the website.

12. Third-Party Links

Our website may contain links to third-party websites. DEBx Medical is not responsible for the content, privacy policies, or practices of such websites. We encourage you to review the privacy policies of these third parties.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated “Effective Date.” Your continued use of our website after any changes constitute your acceptance of the new Privacy Policy.

14. Contact Information

For questions, comments, requests, or complaints regarding this Privacy Policy or our handling of your personal data, please contact us at:

DEBx Medical B.V.
Barbara Strozzilaan 362
1083 HN Amsterdam
The Netherlands
Email: info@debx-medical.com